ENGLISH VERSION

1. What Club Penguin means for you?

For me, Club Penguin is all about the kids who come and visit.  It’s amazing to see the igloos they make, the outfits they put together, the games they create and the parties they throw.  I also really like the friendships formed and the way players will welcome new penguins to the site, too.

2. What do you think about graphical and technical development of Club Penguin?

Club Penguin has changed so much over the last few years - it’s been really exciting to watch.  What’s great is that many of the changes we make are suggestions that have come from our players. It’s thanks to all our penguins that Club Penguin is what it is today.  The parties get better and better, puffles have become more fun and unusual, we have new games and of course Club Penguin is now available on mobile.

3. Had you been thinking at the beginning of your career that the game becomes so popular?

I was pretty lucky in that when I joined Club Penguin the game was already popular, but I’m always surprised by the ways in which players use their imaginations to make their time in Club Penguin so much fun. The ideas that players share with us are amazing!

4. Do you play Club Penguin in your free time?

Of course!  And at work too J

5. How many employees works for Club Penguin?

Lots!  There are hundreds of employees in various locations around the globe.

6. What is your favorite mini-game and party on Club Penguin?

My favourite mini-game is definitely Card-Jitsu Snow. It’s great to be able to work together with your fellow ninjas against a common foe. You can pick your own style of battle and there’s a new experience every time you play. I’m sure everyone’s got their own story about narrowly escaping defeat and saving the day!

My favourite party was the Marvel Superhero Takeover. The island’s new look was incredible; there was an evil villain lair complete with circling sharks, and so many awesome costumes! Plus finally reaching the top of the jumping mini-game was immensely satisfying J

7. Do you prepare Club Penguin parties in advance? How long does it take?

It actually takes a really long time to prepare for a new party in Club Penguin; even regular parties like Halloween, Puffle or Medieval take time to put together.  We tend to plan about a year ahead so we know what parties will happen when. Each party then takes about 3-6 months to create - from working out the story and any surprises, redecorating the rooms, designing the costumes or any new gameplay.

8. How long does it take to make the Spoiler Alert?

We create these every week and each one varies, but it’s always pretty hectic getting these finished and out on time!

9. Who is the writer of the Club Penguin books? Who invents stories about agents and who is the writer of Club Penguin Times?

We team up with book publishers to create Club Penguin books and work with the writers they employ to bring the stories and characters from Club Penguin to their pages.

Our own editorial team writes the Club Penguin Times. They are very busy keeping up with all the news and sightings from Club Penguin island.

10. How much work does it cost to make new language version of Club Penguin? Do you plan to have it in Polish?

It’s a really big job making a new language version of Club Penguin.  It’s not just the website and app that have to change but we also have to employ moderators and customer service people who speak the language. There are no plans at the moment for Club Penguin in Polish, but time and our evolving technology certainly help to make local versions of Club Penguin easier.

11.What does your everyday work look like?

A day in the life of a Moderator is a varied one! We have core responsibilities such as checking all the names that penguins register (to make sure they’re safe for the site), answering emails from players and parents, and going through every Report that get sent by players. Our job is all about keeping players safe, and the Island a fun and exciting place to hang out! We even get to play online ourselves so that we’re up-to-date with new content.

12.Who works on Penguin Style How long does it take?

Our production team in Kelowna, Canada looks this after the Penguin Style. The catalogue comes out monthly, but we tend to plan each monthly theme 12 months ahead so we know what we are going to be working on when.

13.Do you read fans’ blogs? Do you find them useful?

All of us at Club Penguin read fan blogs, they are a really good way for us to learn what we are doing well and also where we could do better.  From the posts bloggers write about, to the comments players leave, they give a really good indication of what changes have been well received. Also if players have spotted any bugs that need fixing we can get straight on them. Fan blogs are very useful!

14.What nationality prevails among all the penguins on Club Penguin?

Wow, there are so many players from all around the world! Over 190 countries and many nationalities. The nationalities that prevail in Club Penguin tend to come from the world’s largest countries so there are a lot of Penguins from North America as well as from Latin American countries such as Brazil and Argentina.